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FAQs

Cash On Delivery Available ?

we do not provide Fully Cash on delivery on customized Product But we provide Partial COD (Cash on Delivery)involves customers paying a portion of their order upfront, typically via online payment, and then paying the remaining balance in cash upon delivery. Here's a more detailed explanation:

  • How it works:Instead of paying the full amount at the time of delivery, customers make a partial payment upfront, often a fixed amount or a percentage of the order total. 

How do I place a custom order?

Simply select the product you’d like, use our online customization tool to add your text, images, or design preferences, and proceed to checkout. If you need assistance, feel free to contact us!

How long does it take to process and ship a custom order?

Custom orders typically take 3-5 business days to process, depending on the complexity of your design. Shipping times vary by location—standard shipping usually takes 5-7 business days. Expedited options are available at checkout.

Can I see a preview of my design before it’s made?

Yes! After you submit your design using our customization tool, we will send a digital preview in your whatsapp. We’ll also send a confirmation email with the preview for your approval before production begins.

What if I’m not happy with my order?

Your satisfaction is our priority. If there’s an issue with your order, please reach out within 2 days of delivery. We offer refunds or replacements for defective or incorrect items, per our return policy.